In the future, Human Operated will not operate on the Honor System questionnaire, but on real audits of your communications, online content, and social media. These audits will be non-intrusive and bi-annual.
If you fail your audit, no worries! We’ll give you a report of where things went wrong and the steps you can take in order to try again. You are not charged per audit, nor are you charged at all until you can display the certification, so you’re encouraged to apply, fail, adjust, and try again. If you fail an audit after you’re already certified, we’ll contact you and you’ll have 30 days to reply with solutions and a re-audit before your certification is temporarily revoked.